Videos: How NOT to run a hospital

Here’s a fun take on the day-to-day routine of providing hospital care — and how it can get just a bit impersonal and dehumanizing. (Though not, one assumes, at Warrenton, VA-based Fauquier Hospital, which created the ads you’re about to see.)

In the first spot, “Baby Factory,” unfortunate moms-to-be are rolled through an industrial assembly line, each given the same perfunctory treatment. (One nurse chants “Ice chips…ice chips…,” and hands a cup out to each mom without making eye contact.)

Another spot kicks off with a factory whistle. A resigned doctor (in a hard hat) says “Another day, another diagnosis!”  Seated men are slid from place to place, their needs shouted out across the factory floor — until, of course, the scene changes to warmth and comfort — and you see how Fauquier Health operates:

These are certainly a kick. Wonder if they’re making an impact on  patient perceptions of  Fauquier?

5 responses to “Videos: How NOT to run a hospital

  1. Pingback: Videos: How NOT to run a hospital (via The nextHospital Manifesto) « Nursemod // To care as must be care…

  2. Pingback: Now that’s a great hospital commercial- really! Take a look at these videos: How NOT to run a hospital (via The nextHospital Manifesto) « Good Strategy Blog

  3. You should read my blog, http://www.elleninmedicaland.blogspot.com, which talks about my bizarro experience at a Harvard-teaching hospital. It is truly Twilight Zone time. This is only one of many chapters of my book, ELLEN IN MEDICALAND:TRUE STORIES OF HOW I FELL DOWN MEDICINE’S BLACK HOLE AND STILL LIVED AFTER ALL. I am trying to get it published. If I had not lived these stories, I would not believe they could be possible.

  4. We also took a lighter look at life in general, and how NOT to treat people. Take a look at “Tricky Photographer” – this one won us a Telly Award.

  5. The website is http://www.youtube.com/treatpeople better.

    Sorry….thought it would post in the previous comment.

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